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28 lines
1.6 KiB
Plaintext
28 lines
1.6 KiB
Plaintext
* Troubleshooting *
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- If you see something like "Cannot create case: javafx/scene/paint/Color" it is an indication that Java FX
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is not being found.
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Confirm that the file $JAVA_HOME/jre/lib/ext/jfxrt.jar exists. If it does not exist, return to the Java
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setup steps above.
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- If you see something like "An illegal reflective access operation has occurred" it is an indication that
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the wrong version of Java is being used to run Autopsy.
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Check the version of Java reported in the ~/.autopsy/dev/var/log/messages.log file. It should contain lines that looks like:
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Java; VM; Vendor = 1.8.0_232; OpenJDK 64-Bit Server V 25.232-b10; BellSoft
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Runtime = OpenJDK Runtime Environment 1.8.0_232-BellSoft-b10
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Java Home = /usr/lib/jvm/bellsoft-java8-amd64/jre
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If your messages.log file indicates that Java 8 is not being used:
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(a) confirm that you have a version of Java 8 installed and
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(b) confirm that your JAVA_HOME environment variable is set correctly:
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% echo $JAVA_HOME
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- If you see something like "cannot be opened because the developer cannot be verified." it is an indication
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that Gatekeeper is running and is stopping a file from being executed. To fix this open a new terminal window
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and enter the following command "sudo spctl --master-disable", you will be required to enter your password.
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This will allow any program to be be downloaded from anywhere and executed.
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* Limitations (Updated May 2018) *
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- Timeline does not work on OS X
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- Video thumbnails are not generated (need to get a consistent version of OpenCV)
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- VHD and VMDK files not supported on OS X
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